Shipping & Delivery

WE SHIP  WORLDWIDE  !

We are excited to share that JUST Planner ships worldwide. We ship from our warehouse located in the

Singapore

PROCESSING TIME

Due to the COVID-19 situation, there may be significant delays for all international shipments in and out of Singapore. Please note that there may be an additional delay of up to 21 working days.

 

Processing Time frame refers to the process when we received your order until we hand over your package to our delivery partner. A shipping confirmation email will be sent to you for your pathway tracking from our facility to your destination. All orders are shipped from our facility Monday - Friday from 9am - 4pm (GMT+8). Any orders placed Friday after 1pm GMT+8 will be shipped on the following Monday or Tuesday.

Normal Period: All orders will be processed and handed over to our delivery partner in 1-2 business days. Shipping for bulk order does not follow the processing time frame and shall be informed and dealt separately.


Non-Business Day: Please account for longer processing duration as all orders fall under weekend and Holiday (Singapore calendar) will be processed on the following business day + 1 additional business day.

 

Peak Period: We are expecting high demand in November-December. All orders will be processed and handed over to our delivery partner in 2-4 business days.

PRE-ORDER BEFORE PRODUCT LAUCH

All Pre-Order products will be processed and shipped on the launching date. If the launching date falls under weekend and Holiday, your product will be shipped on the following business day. A shipping confirmation email will be sent to you for your pathway tracking from our facility to your destination.

SHIPPING TIME

DOMESTIC SHIPPING

  • Standard/ Free Shipping: 3-6 business days to arrive 

(2-4 business day for delivery + 1-2 business day for processing time)

MALAYSIA SHIPPING

  • Standard/ Free Shipping: 3-6 business days to arrive

(2-4 business day for delivery + 1-2 business day for processing time)

INTERNATIONAL SHIPPING


All products will be dispatched from Singapore and the shipping times vary depending on your geographical location. You will have a better accuracy of estimate for your shipping to your destination during the checkout. Extended time may be expected depending on your country’s custom policy. Please refer to the international shipping options available below:

 

  • International Standard Shipping: 14-30 business days to arrive

FREE SHIPPING


Free shipping is available for domestic shipping and above $49+ for Malaysia delivery. The free shipping option will be available at the checkout. We strongly recommend you to leave your phone number during the checkout to allow for extra security in case our delivery partner encountered any trouble during the delivery.

 

If your order is over the free shipping threshold and exceeded 10 books, you may want to consider our bulk order program. Refer to our Bulk Order program to find out more.

SHIPPING FEE

Your shipping fee will be calculated during checkout after you have input your destination address. Additional charges may apply outside of any carrier’s domestic service area. Custom charges may be expected for any international shipping.

3RD PARTY ONLINE PLATFORM ORDER

Our Shipping Policy does not apply for any third party online platform. If you purchased from any third party online platform, kindly refer to the respective Shipping Policy. Please refer to the link below for your easy reference.